Customers are the lifeblood of every business. Not following through on the service that clients expect will spell the end for most enterprises. Fortunately, there’s plenty of customer service software for Mac out there to help you provide the kind of service that will keep your clients coming back for more. A good customer service app can mean the difference between an excellent customer experience or the kind that ends up as a customer service horror story like these.
The great thing for Mac users is that although there are few native apps, it doesn’t matter what platform the best customer service software was originally built for – most now have cloud based solutions which look great on OS X and can be used anywhere you take your Mac. Of course, this sometimes means you miss out on extra desktop features but for the most part, accessing customer service cloud apps from your Mac is just as good as having a client.
So here are six excellent customer service apps for Mac that can ensure you provide a high quality of customer service to make sure your clients feel valued. Many of these selections are based on the best customer service apps as identified in GetApp’s GetRank quarterly ranking system of top business software. Each of these customer service apps are subscription-based, but most come with free trials so you can test out the features.
CRM software has come a long way in recent years with developers offering solutions that have an incredible amount of features that make the process of managing leads and contact information far easier. However, while all CRM software will give you the basic features not all of them will be appealing to the eyes.
I’ve picked seven of the most visually pleasing CRM solutions for Mac, and hopefully these can make your become a bit more beautiful. All of these solutions are based in the cloud, rather than having standalone Mac clients so technically I guess they should be classed as CRMs for Safari or Chrome. However, taking up a subscription plan on one of these CRMs is arguably a smarter move than downloading a client-based CRM software for Mac. The obvious advantages are that you can use these CRMs on your Mac or any other device, wherever you go. Another boon is that these CRM apps have lots of integrations with other business software that you might be using.
Read on to find out more!
When choosing a HR software for Mac, the ideal place to start is to look towards the cloud. Cloud-based human resources apps generally have a slicker, shinier interface than clunky Mac clients, they can be accessed from other devices, and are priced monthly, allowing you to spread the cost. But one of the key advantages of these solutions is that they can integrate with additional business software to improve efficiency and add more power to your HR software for Mac.
In order to the make the process easier when dealing with HR on your Mac, I’ve highlighted below the seven best HR solutions to use on your Mac, highlighting the different types of software you can use in conjunction with each one.
Read on to find out more!
Accounting isn’t boring anymore! I must be kidding, right? Well maybe a little, although nowadays there’s plenty of cool looking accounting software for your Mac.
Cloud-based accounting apps can turn your Mac into a hub for your finances without subjecting you to stacks of spreadsheets and ugly, cumbersome software. As opposed to many traditional client-based Mac accounting software, cloud apps can be quite beautiful, allowing you to take care of stuff like invoicing, expenses, and reporting from the comfort of an attractive, user-friendly interface.
I’ve picked out seven of the best looking cloud apps for finance that put the fun back into Mac accounting software:
The basic package of applications supplied with OS X is great for simple tasks and educational needs. However, when you’re using Macs as part of your business operations the basic package doesn’t quite hit the mark. This is perhaps a result of lack of features and Apple’s goal to make the software usable by anyone.
In this article I will propose SaaS alternatives to Numbers, Address Book, Calendar, AirDrop and FaceTime. These web-based alternatives offer an array of additional capabilities not found in your pre-installed OS X applications. Read on to find out more!
[Update] This post was originally posted on February 2nd 2012. It was updated on September 25th 2015 to add new business app alternatives.
Thanks to personal finance applications, managing and tracking budgets, expenses, cash flows, and potential savings is easier than ever and far less time-consuming. We’ve covered quite a few finance apps for the Mac down the years, which shows a growing interest in this category.
We did a round-up of 7 finance software for the Mac five years ago, and updated it three years ago. To give a fresh perspective, we’ve updated the list again, this time adding five finance apps for business that you can run on your Mac.
We’ve scoured the Mac App Store and the web in search of the very best calendar apps for OS X. Some serve as full on iCal replacements while others are must have companion apps that extend iCal far beyond what it currently offers.
We found apps that put calendars on your desktop, in your menu bar, on a screensaver and just about everything else you could want. If you’re in the market for a new calendar utility of any kind, this is the roundup for you. I’ll even help you cut through the clutter by pointing out my favorite app of all!
The moment you boot up your Mac, a variety of things pry for your attention. Email, social networks, reminders, and all sorts of distractions eventually trap you in the middle of a tug-of-war, making it almost impossible to focus on a single activity.
As a result, you lose track of what you’re supposed to do. You might just find yourself looking up, wondering where the sun went all of the sudden.
Here’s the good news though: there are apps that can help you solve this productivity problem. In this round-up, I’ll share 15 Mac apps that help you focus, whether it’s dimming the screen, blocking social networking sites, closing inactive applications, or working in time bursts. You can use one or mix a couple of these apps to fit the way you work.
Sending invoices is a vital task if you ever expect to make any money as a contractor or freelancer. Fortunately, numerous invoicing applications on OS X can turn this mundane task into a streamlined and efficient process – often also creating great looking invoices.
Today we’ll be taking a look at 7 examples of invoicing software for the Mac, ranging from very simple tools such as Involer through to a more complicated SaaS packages. Most applications come with a small cost, but ultimately could save you money by making sure all of your invoices are managed properly and accounted for.
In order to help improve password security, Apple just recently introduced iCloud Keychain in OS X Mavericks and iOS 7. The service is designed is to sync passwords, credit card information, wifi passwords, and account login information across devices.
Though it appears to do those tasks relatively well, it is Apple’s first foray into this field, and there are several well-established contenders already. Today, we’ll compare and contrast iCloud Keychain to LastPass.