Managing your field service team getting you down? Have you ever thought about trying a field service management software for your Mac? There’s a whole bunch of great online applications that can help make organizing your team so much easier.
Managing offsite employees effectively is therefore definitely a challenge but vitally important especially for companies in the service industry that rely on customer referrals to generate new business. There are though a growing number of field service management apps for Mac users that service and repair-based businesses can use to enhance the efficiency and reliability of their offsite technicians.
Businesses that use cloud-based field service management apps on Mac are able to achieve better on-time records, deliver better services and most importantly get more word of mouth referrals and positive reviews from satisfied customers.
So we’ve chosen five of the best Mac field service software to help you manage your mobile workforce. These are all web-based applications, so they can be used across your devices, and they all look and work great on Mac.
A simple, out-of-the-box field service management software for Mac users to manage workers remotely, GeoOp helps businesses move away from clunky, complicated, and expensive systems or extensive paper and fragmented solutions by allowing real-time data usage and sharing between the home office and field personnel.
GeoOp offers a multi-featured job management solution that can automatically send out SMS and popup notifications whenever an update to a job order is posted, a new job is created and assigned, among others. It provides driving directions, and allows field personnel to invoice their clients and capture electronic signatures from their mobile devices.
The application features real time scheduling with GPS tracking, paperless business administration, record management, reporting, and more.
Pricing: From $39 per month.
Jobber is a scheduling, invoicing and field management app that gives you instant access to both team status, location and customer information from any Mac or mobile device.
In order to track field service workers, Jobber supports GPS waypoint tracking so you can see exactly where your workforce is throughout the day. You can also schedule, assign, and notify your team with just a couple of clicks making management very easy indeed.
Jobber also supports other useful administration features such as Quotes, Scheduling, Job tracking, Billing & Invoicing, Electronic Payments and QuickBooks integration.
Pricing: From $39 per month.
Kickserv does more than just field service management – it manages everything from online appointments and sales to job tracking, team scheduling and estimate, invoice and online payments. Team members can quickly add their time entries into the mobile app and you can see exactly where they are and which customer they are with on your Mac desktop.
Out in the field, the mobile app allows field technicians to automate team status updates to your office, enter schedules, time tracking, charges and notes, easily see your jobs and opportunities from the field and attach notes, documents, and images to a job. Along with this, Kickserv can be used to both bill customers and track payroll reports.
Kickserv’s field service management features are very well done and well suited to any freelancer or team that makes house calls in sectors like HVAC, plumbing, construction, lawncare, maid services, and pest control.
Pricing: From $29 per month.
Managing workers in harmony out in the field is important to avoid duplicating assignments and task. Synchroteam Field Service Management (FSM) does exactly this by helping businesses to more efficiently manage mobile workers, simplify processes and minimize costs.
Synchroteam is a dedicated Field Service Management solution (FSM) with Scheduling, Dispatching, Tracking and Reporting capabilities. It doesn’t have the additional invoicing and accounting software integration of the other field service management software featured here but it is more focused and powerful when it comes to just team management.
In terms of tracking, Synchroteam uses GPS to show the real-time the location of your workers and customers and makes it easy to drag and drop a job onto the right technician based on his availability, competencies and location.
Pricing: From $28 per month.
Call of Service is a field service management software for Mac users to organize their teams more easily. The application allows you to schedule service jobs and send out field workers using an attractive, drag-and-drop interface. You can use Call of Service to create and send invoices and estimates, which customers can digitally sign before paying online using Stripe.
The Call of Service field service management application includes features to help you track job statuses, management customer records, and send automatic appointment reminders via SMS and email. The application syncs up with any calendar application and allows you to create ad-hoc reports of records stored in the system.
Pricing: From $49 per month.
FieldLocate field service management software, is primarily about geo-tracking your team to help you keep tabs on their location.
FieldLocate obviously offers GPS tracking and like most good SaaS field tracking apps, allows you to process and receive payments in the field. The tracking features are very detailed because you can track track in real-time when a job starts, when it is paused, and when it is completed. This means field service managers can see updates to the job and notify the next customer so they don’t have to wait around wondering when they’ll be served.
Pricing: From $70 per month.
These top SaaS field management apps on Mac can ensure that your field workers will always remain within the scope of your management wherever they are. Let us know what field service management apps you use, and be sure to check out GetApp’s ranking of the top 25 field service management software solutions.